Appointments - Clerkenwell Medical Practice

Request an appointment

Request an appointment online ( via our online form – eConsult). Our GP-supervised team will review it, and you can expect a prompt response (within 2-4 hours).

Request an appointment online (eConsult)

Check your Condition First

For many common health concerns, you don’t always need to see a GP.

You can:

Visit your local pharmacyor expert advice and treatment for minor conditions.
Explore our Pharmacy Services page to learn what your pharmacist can help with.
Use our self help informationto access specialist NHS support directly, without needing a GP appointment.

Please try these options before contacting the practice

How to request an appointment

You can request an appointment online using eConsult
Your form will be reviewed by our GP-supervised clinical team, and you’ll receive a prompt response within 2–4 hours during practice opening times.
Please use eConsult for non-urgent medical or administrative requests only.
If your problem is urgent, call the practice directly or contact NHS online service or Find your nearest A&E

Home visits services

We understand that some patients may be housebound and unable to visit the practice. We encourage patients to come to the practice when possible. It lets us access a wide range of medical equipment. But, we do offer home visits for those who truly require it.

If you need a home visit, call us before 11:00 am at 020 7833 5906. The doctor will call you for a telephone assessment before the visit.

How to change or cancel your appointment

You will have to call the practice to change your appointment.

Please inform us as soon as possible if you’re unable to attend or will be late for your appointment. This helps us offer the slot to another patient in urgent need. You can cancel, reschedule, or use the NHS App via the provided link.

Other ways of booking your appointment

Telephone and Walk-In Requests
If you can’t fill in an online form or don’t have internet access, you can call us on 020 7833 5906 or visit the practice in person.
Our skilled Care Navigators will ask you a few simple questions about your problem and complete the Online form – eConsult with you. This helps our doctors understand your needs and decide the best way to help you.
Please only use this option if you can’t use the online form, so we can keep the phone lines free for people who really need to call.

Language, Communication, and Interpreter Support

Interpreting Services
If you do not speak English or use British Sign Language (BSL), we can arrange an interpreter for your appointment. Please let our reception team know when booking so we can make the necessary arrangements.

We now use DALs (Diversity and Language Services) to provide interpreting and translation services in over 500 languages, including BSL. All interpreters are fully trained and qualified.

For more details, please visit our Language Support Services – DALs page.

Chaperone Service

If you would like a chaperone present during your examination, please let us know. We will be happy to arrange this for you.

Checking In

When you arrive for your appointment, please use the patient touch screen to check in and avoid waiting at the reception desk.

When we are closed

When our practice is closed, you can still reach us by calling 020 7833 5906. Your call will be directed to the i:Hub service, which offers a full GP service from 6:30 pm to 8:00 pm on weekdays, and all day on weekends and bank holidays.

For non-urgent medical requests on Saturdays from 7:00 am to 5:00 pm, you can submit our online form: eConsult. If you’d prefer to speak directly with someone or are unable to complete the form, please call us at the number above from 9.00am.

For urgent but non-life-threatening issues at any time, you can also contact NHS 111 or NHS online service or Find your nearest A&E