We want our patients to become more involved in decisions about the range and quality of services we currently provide, and to help us move forwards with any new services we may commission in the future. We therefore started a Patient Participation Group (PPG) in 2011 which meets every few months to discuss important issues. There is also an online group for those that are unable to attend the meetings in person. We are ideally seeking to get the viewpoint of as many patients as possible on the services currently provided, as well as practical support in identifying where improvements are required. We also discuss changes happening outside of the surgery (ie within Islington or the wider NHS) and how these might impact on patient care.
Our PPG has already been involved with helping to improve our appointments system, developing our new website, as well as helping to create our annual Patient Satisfaction Survey and making changes on the results.
We are always looking for new members to join our group, either for the meetings or for the online group. If you are interested, please contact the practice via reception or use the form at the bottom of this page.
The patient reference group endeavours to meet regularly. Unfortunately during the Covid-19 emergency it is not possible to have face to face meetings & a planned meeting in March 2020 about practice development had to be cancelled.
If you have been unable to attend a meeting or you are generally interested in the work our patient reference group have been doing you can read our archive of meeting minutes.
How Do I Join The Patient Group?
We are currently recruiting for our Patient Reference Group. We would like to get the views of as many patients as possible and are asking if people would like to provide their email addresses so we can contact you by email every now and again to ask a question or two or invite you to a meeting at the practice to discuss Practice services.