We want our patients to become more involved in decisions about the range and quality of services we currently provide, and to help us move forwards with any new services we may commission in the future. We therefore started a Patient Participation Group (PPG) in 2011 which meets every few months to discuss important issues. There is also an online group for those that are unable to attend the meetings in person. We are ideally seeking to get the viewpoint of as many patients as possible on the services currently provided, as well as practical support in identifying where improvements are required. We also discuss changes happening outside of the surgery (ie within Islington or the wider NHS) and how these might impact on patient care.
Our PPG has already been involved with helping to improve our appointments system, developing our new website, as well as helping to create our annual Patient Satisfaction Survey and making changes on the results.
We are always looking for new members to join our group, either for the meetings or for the online group. If you are interested, please contact Deborah Snook via reception.
- Find out more about our work in our 2014/15 Patient Group Report…
- Read the Patient Participation Group Areas of Priority- Action Plan…
- View the 2014-15 patient survey results…
The patient group generally meet regularly. Unfortunately the last scheduled patient group meeting had to be cancelled as it was not very convenient for people. Our next meeting is scheduled for Wednesday 27th January 2016 from 6.15pm – 8.15pm. Please let us know if you would like to attend. If you have been unable to attend a meeting or you are generally interested in the work our patient group have been doing you can read our archive of meeting minutes.
How Do I Join The Patient Group?
We are currently recruiting for our Patient Reference Group. We would like to get the views of as many patients as possible and are asking if people would like to provide their email addresses so we can contact you by email every now and again to ask a question or two or invite you to a meeting at the practice to discuss Practice services.