Need an appointment?
Need help from our practice? Please use our online service, eConsult. Completing an online form, you help us offer you the right care at the right time. Our team supervised by qualified GP will review your submitted form. You can expect to receive a response from our practice team as soon as possible.
Need Assistance? We’re here to help!
If you are unable to fill out the online form yourself or don’t have access to a smartphone or the internet, don’t worry! Our dedicated reception team is ready to assist you.
Call us at 020 7833 5906 and our friendly team will be more than happy to take your details over the phone and arrange your appointment as needed.
N.B For follow-up appointments, it is recommended to book them in advance with the same clinician whenever possible. This ensures continuity of care.
Interpreters for non-English speakers
We will try to arrange interpreters (translators) for non-English speakers or for those who use sign language. Please let the reception know if you need an interpreter.
If you require a chaperone during your examinations, you can request one, and they will be provided.
When you arrive for your appointment, there is a patient touch screen available at the side of the reception. You can use this touch screen to check yourself in, which saves you from waiting in a queue to talk to a receptionist. The reception area will have instructions on how to use the touch screen.
Types Of Appointments
If for any reason you are unable to attend your appointment, we kindly request that you let us know as early as possible in advance. By doing so, we can offer your appointment to another patient who may urgently need it. Your timely communication helps us optimize our schedule and provide efficient care to everyone.
Home visits services
We understand that some patients may be housebound and unable to visit the clinic. While we encourage patients to come to the surgery whenever possible, as it allows us access to a wide range of medical equipment, we do offer home visits for those who truly require it.
If you believe you need a home visit, please call us before 11:00 am at 020 7833 5906, and the doctor will reach out to you for a telephone assessment before making the visit.
Did you know that you can refer yourself to some of our services?
We believe in giving you more control over your healthcare decisions. With Self-referral, you have the ability to directly access certain services without needing a referral from your primary care physician.
To learn more about the services you can self-refer to, simply click here. We want to make it easy for you to access the care you need, when you need it. Take charge of your health by exploring the self-referral options available to you.
When we are closed
During out-of-hours, you can access our I: Hub services from 6:30 pm to 8:00 pm every evening and throughout the day on weekends. Fill in the online form or call 020 7833 5906, where our caring navigators will gather the necessary medical information.
When the surgery is closed call 111 for the out-of-hours GP service. If you have a life-threatening emergency please call 999