Cervical Screening

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Book Your Cervical Screening with WhatsApp!

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We’re excited to introduce a new and easy way for you to book your cervical screening appointment (smear test) at Clerkenwell Medical Practice. We know life can get busy, and sometimes it’s tough to remember to call during clinic hours. But worry not, we’ve got you covered!

Introducing ‘Asa,’ your friendly virtual receptionist powered by artificial intelligence (AI). With Asa, you can now book your cervical screening in just a few minutes using WhatsApp. Here’s how it works:

  1. Sign up for the service, and you’ll receive an invitation from Asa via WhatsApp when your cervical screening is due or overdue.
  2. Chat with Asa like you would with a real person to book, reschedule, or cancel your appointment. It’s super easy!
  3. Asa will also send you helpful reminders, so you never forget to attend your screening.

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Here are some key points to keep in mind:

  • Asa is just an appointment scheduling service and doesn’t have access to your medical history. It can’t answer questions about your health or provide test results.
  • Your personal information in the WhatsApp chat with Asa is protected and encrypted, as outlined in WhatsApp’s privacy statement.
  • Remember, Asa is here to help you with your cervical screening bookings only. If you have any medical concerns or need to discuss other aspects of your care, please reach out to our practice team directly.

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Want to opt in and start using this service? Here’s how:

  • If you received a text inviting you to opt in, just reply to that text following the instructions provided.
  • If you didn’t get a text, no worries! You can call or visit Clerkenwell Medical Practice and let the receptionist know you want to opt in for the WhatsApp cervical screening trial.
  • Once you’ve opted in, you’ll get an SMS from the practice to confirm your decision, and then you’ll start receiving WhatsApp messages from Asa.
  • And don’t worry, if you change your mind later, you can easily opt-out from the same WhatsApp chat you use for booking. Just let us know, and we’ll take care of it.

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How we use your data

Your privacy is essential to us, and we’ll only use your information for your direct care and to evaluate the effectiveness of this trial. If you’re interested, you may also have the chance to participate in a post-trial evaluation. You can view our full Privacy Statement Here.

We’re here to make your healthcare journey as smooth as possible. So, let’s get you booked for your cervical screening with Asa! If you have any questions, feel free to get in touch with us at [email protected] or call us at 0207 833 5906.

Thank you for being a part of this trial, and we look forward to helping you take care of your health!

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GDPR information

Any information in the communications with the chatbot ‘Asa’ will sit in your WhatsApp account & is governed by your agreement with WhatsApp when you consented to use their service. WhatsApp is the data controller of any information on the WhatsApp platform. The information is encrypted & protected as laid out in their UK privacy statement. You can view WhatsApp’s UK Privacy Statement here.

You can view the SPRYT section of our Privacy Statement here